Privacy Notice, Health & Copyright Policy

When you access our Bupa Life Skills you agree to these terms and conditions.


When you register for Bupa Life Skills modules and website (Service), Bupa Australia Pty Ltd ABN 81 000 057 590 (Bupa, we, us or our) collects your personal information (PI) for the purpose(s) of providing you with access to the Service, and for administering and operating the Service. In addition, your information will be collected by En Masse Pty Ltd (En Masse) who provides and administers the Service on Bupa’s behalf.

When you register for the Service, you will be required to provide certain PI (such as your name and email address) to access the Service. If you do not provide all of the PI requested, you may be unable to access the Service.

The PI you provide in the course of registering for and using the Service may be disclosed to third parties engaged by Bupa or En Masse for the purposes of providing and administering the Service. For tracking purposes, we will also disclose to your organisation (for example your university or employer) whether you have participated in the Service, your learning quiz results (as a percentage) and your pre and post confidence self-ratings (out of 10).

In addition, we may disclose de-identified statistical data (which does not personally identify you or your results) from user participation in the Service to your organisation (for example your university or employer).

When registering for the Service you also agree that your PI will otherwise be handled in accordance with Bupa’s Information Handling Policy (Policy). The Policy contains information about how you can access and seek correction of your PI, how you can make a complaint if you believe we have not complied with the Australian Privacy Principles when handling your PI, how Bupa will handle your complaint, as well as further information on how Bupa handles your PI. You can view the Policy at You can contact Bupa by calling us on 134 135, or visiting

A cookie is a small text file placed on your computer by a web server when you access a web site. Cookies are frequently used on web sites. Cookies in themselves do not identify the individual user, just the computer used.

Bupa Life Skills uses cookies to improve your user experience and will log:

  • a ‘company code’ cookie identifying the name of your participating organisation;
  • a session cookie (when you log out or close the browser this cookie is destroyed in your browser and on the server);
  • a username cookie that remembers your username within the browser (it is safe to refuse this cookie – you will just have to retype your username every time you log in).

Bupa Life Skills uses this information for various purposes including:

  • to help customise your experience and provide access to agreed content;
  • to provide continuity and maintain your login from page to page;
  • to remember your username on the login page (it will be already filled out for you);
  • to enable you to access online services.

In each case, information collected from the cookie cannot be used to personally identify you.

You can choose if and how a cookie will be accepted by configuring your preferences and options in your browser. For example, you can set your browser to notify you when you receive a cookie or to reject cookies. However, if you decide not to display cookies, then you may not be able to gain access to all the content and facilities of this web site.


The resources provided as part of this web site, Bupa Life Skills at, including the online training (‘module’) content, online resources and downloadable materials, are intended as a guide only and are not a substitute for the advice of your personal physician or other qualified health care professional. Bupa and its related bodies corporate do not recommend nor endorse any specific tests, doctor, specialist or other health care professional, products, procedures, opinions or other information that may be mentioned on this website, including its activities and downloadable resources. Reliance on any information provided by Bupa on this website is solely at your own risk.

You should always consult your doctor or other qualified health professional if you have questions or concerns about your health. If you think you have a medical or psychiatric emergency, call 000 (triple zero) or go to the nearest hospital. A full outline of appropriate avenues for support is provided within this website. Do not attempt to access emergency care through this website. If you are not sure what sort of care you need, please call your doctor or local hospital.

Website Access by children
Bupa requires children aged under 16 years old to obtain their parent's permission before accessing the content on this site or sharing personal information online.


Unless otherwise indicated, all rights (including copyright) in the content and compilation of the web pages and online images (including text, graphics, logos, button icons, video images, audio clips and software) comprising the web site are owned or controlled, and are reserved, by us. Bupa acknowledges that its mental health partner En Masse Pty Ltd (ABN 31 142 435 532) retains ownership of its original content, its online production and learning methodologies including art-work and audio-visual materials, and associated En Masse branding (“Content”) and that third parties will not obtain any intellectual property rights in the Content.

Apart from any use permitted under the Copyright Act 1968, no part of this publication may be reproduced, stored in a retrieval system beyond the agreed licence date, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission from the publisher, Bupa.

Use of this work for purposes other than those indicated above, requires the prior written permission of Bupa. While the issues covered in this product have basis in reality, the specific stories and identities featured are purely fictitious and any resemblances to real life persons or situations is purely coincidental. These stories and identities have been designed to enhance learning.

While all effort has been made to ensure the information in this web site is accurate at the time of publication, it is possible that some information content may be outdated or made redundant by other, more recent, information such as new research findings. It is our aim to ensure the content on this web site remains as up to date as possible in its live state.

‘Bupa’, ‘Bupa Wellbeing’ and the Bupa logo are registered trademarks of Bupa Australia Pty Ltd.